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FAQs
Do you ship overseas?
Unfortunately, we can only process retail orders from the United States. However, if you are ordering from another country, we do accept custom orders forquantities exceeding 30.
How long will it take to get my products?
It depends on where you are. Orders processed here will take 2-3 Business days.Transit time will take 5-7 business days.
How to edit or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible via theemail [email protected]. Once the package is shipped, changes cannot be made.
Why can't l proceed with the payment?
If you are unable to complete the payment, it may be due to your credit card being flaggedby risk control agencies and banks. Please try making the payment again, and if youencounter the same issue, please contact your issuing bank.
What should l do if | receive a defective product?
In the event that you encounter any quality issues with the product, such as breakagemissing accessories, or paint chipping, please promptly reach out to our customer serviceteam at [email protected] for a replacement.